Accounts Receivable Generalist Bilingual (Finance)

Job Title: Accounts Receivable Generalist
LOCATION: Santiago, DR.

GENERAL DESCRIPTION OR PURPOSE OF THE JOB:

The AR Generalist will complete accounting transactions, reporting, and billing activities to support the Jostens Billing and Accounts Receivable functions. Answers incoming customer calls regarding account specifics. Solves or refers the issues to the appropriate area.

RESPONSIBILITIES / ESSENTIAL FUNCTIONS:

1- Answer customer calls and research billing information in financial systems.
2- Research, enter, and verify AR adjustments and other transactions relating to account maintenance and process customer requests.
3- Credit Card refunds – adjustments – reconciliation.

OTHER RESPONSIBILITIES:
Communication with Customers, customer service, and multiple business areas to complete billing, collections, and customer refund processes
Enter, verify, and research customer and billing information in financial systems

Collections/AR Duties:
Answer calls and e-mails and process customer requests
Process AR adjustments and other transactions relating to account maintenance in Oracle and various systems
Review customer account status and AR aging reports on a regular basis
Document customer communications in the call-tracking database
Contact past due accounts and make arrangements for payments
Credit Card refunds, adjustments, and reconciliations: Process credit card refunds to customers and make corresponding entries in Oracle to customer deposit records and reconcile cash-related transactions between systems.

Other Duties:
Provide excellent customer service to schools, sales Reps, and other company personnel
Ensures compliance with local, state, and federal government requirements.
Ensure compliance with company policies and procedures
Performs other related duties as necessary or assigned.

JOB REQUIREMENTS/SPECIFICATIONS:

Required:
Degree in Accounting or related fields, or current term student.
Working knowledge of basic accounting principles
Previous phone experience
Excellent written and verbal communication skills
Excellent organizational, analytical, and time management skills
Proficient in Microsoft Office Suite
Ability to analyze and organize information with a high degree of accuracy

Benefits:
Weekly Payment
Law medical insurance and AFP
Complementary Medical Insurance
Life Insurance
2 way free Transportation
Internal Bank
Credit in pharmacy and optic center
Referral Program
Growth Opportunities