Customer Retention Representative
Ciudad: Santiago de los Caballeros
Provincia: Santiago
Categoría: Call Center / Atención al Cliente / Telemercadeo
Tipo de Contrato: Tiempo indefinido
Jornada: Tiempo Completo
Modalidad: Presencial
Sector: Call center
Educación: Educación Media
Experiencia: Sin experiencia
Género: Indiferente
Vacantes: 15
Role Description:
We are seeking passionate and persuasive Customer Retention Representatives to join our dynamic team. In this role, you will play a pivotal part in maintaining our customer base by engaging with existing clients, understanding their needs, and demonstrating the value of staying with our company.
Your mission will be to ensure customer satisfaction while effectively showcasing the benefits and features of our services, fostering long-term customer relationships.
Qualifications:
Strong communication and interpersonal skills.
Persuasive and empathetic approach to customer service.
Proficiency in computer skills
Fluency in English
Ability to thrive in a team-oriented environment and collaborate effectively
Not previous experience required
What We Offer:
Lunch Allowance
Childcare Subsidy
Fully Paid Supplementary Insurance
Annual Bonus Based on Company Performance
Monthly Performance Incentive
Monthly Activities
Career Plans
Psychological Assistance Subsidy
Our Mission is to be a strategic partner of our clients, providing "Contact Center" and "BPO" services, with the aim of generating well-being.
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