Client Services Account Executive Bilingual
Ciudad: Santiago De Los Caballeros
Provincia: Santiago
Categoría: Call Center / Atención al Cliente / Telemercadeo
Tipo de Contrato: Tiempo indefinido
Jornada: Tiempo Completo
Modalidad: Presencial
Sector: Textil
Educación: Universidad
Experiencia: 1 año
Vacantes: 2
Salario: RD$44,000.00
Schedule: M-T 8:00 am - 5:30 pm / F 8:00 am -4:30 pm
Responsibilities:
-Customer Service Account Executive is responsible of handling Consumers requests and processing these into our CRM systems.
-Orders are received by telephone, fax and email.
-They are the front-line communication to the customer and help resolve complaints/returns.
-Provides help and assist in all the activities related to the department.
Job Requirements:
-Term Student or college Graduated.
-Strong work ethic and good attitude.
-Excellent typing skills and computer literacy and working-level skill with the basic MS Office suite (Word, Excel, Outlook, Explorer)
professional phone etiquette
-Strong effective interpersonal communications
-Listening skills and attention to detail both written and verbal communication is key.
-Advance English Level
-Dominican ID
-Live In Santiago
Preferred:
-Multitasking
-Fast Learner
-Oriented to Details
-Extensive product knowledge of jackets, outerwear, and chenille
-AS400 Knowledge
-OT Availability
Other Benefits:
-Weekly Payment
-2 way free transportation
-Law Benefits
-Complementary Medical Insurance
-Pharmacy and Optic Center benefits
-Internal Cooperative
-Bonuses Facilities
-Referral Program
-Paid Vacations period
-Growth Opportunities
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