Medical Appointment Scheduler

VoiceTeam
Publicado hoy
Ciudad: Santiago de los Caballeros
Provincia: Santiago
Categoría: Call Center / Atención al Cliente / Telemercadeo
Tipo de Contrato: Tiempo indefinido
Jornada: Tiempo Completo
Modalidad: Presencial
Sector: Call center
Educación: Educación Media
Experiencia: Sin experiencia
Vacantes: 2
About us: VoiceTeam, We CARE! We are dedicated to delivering trustworthy and innovative outsourced services while fostering well-being. Our commitment extends to our clients satisfaction, our employees growth and well-being, sustainability, and the development of our communities. Guided by our core values engagement, integrity, excellence, adaptability, and teamwork we aim to be the global partner of choice.

Role Description

Join us as a Medical Appointment Scheduler in our Santiago de los Caballeros office. As a Voicer Agent, you'll play a critical role in managing patient interactions focusing on scheduling appointments. We expect you to provide compassionate, patient-centered service while adhering to privacy and healthcare compliance standards.

Qualifications

Strong organizational and multitasking skills
Proficiency in computer skills
Fluency in English
Ability to maintain patient confidentiality and comply with HIPAA regulations
Basic knowledge of medical terminology (preferred)
Excellent verbal and written communication skills
No prior experience required

What We Offer:

Lunch Allowance
Childcare Subsidy
Fully Paid Supplementary Insurance
Annual Bonus Based on Company Performance
Monthly Performance Incentive
Monthly Activities
Career Plans
Psychological Assistance Subsidy
Sobre la empresa
We are a service provider company that manages the customer service interaction of telecommunication, financial services, and utilities. Chosen by Mercado Magazine as one of the best companies to work for in the northern region of the country. Our focus is providing our employees benefits, growth opportunities, competitive salaries and generating wellness.

Our Mission is to be a strategic partner of our clients, providing "Contact Center" and "BPO" services, with the aim of generating well-being.
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Medical Appointment Scheduler
VoiceTeam
Santiago de los Caballeros, Santiago